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Job Summary: Food & Beverage Attendant
Hotel Co 51 is seeking an energetic, guest-focused Food & Beverage Attendant to join our team in Leeds, United Kingdom. In this entry-level role, you will be the face of our dining and lounge spaces, responsible for creating a warm, welcoming environment and delivering seamless service to our guests.
Whether you are preparing the restaurant floor, serving European-inspired dishes, or crafting drinks at the bar, your goal will be to make hard work look like fun while upholding our core values of Trust, Passion, Friendliness, Teamwork, and Commitment.
About Us
Hotel Co 51 is a dynamic, rapidly expanding European hotel operator managing top-tier brands including Moxy Hotels, Courtyard by Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, Hotel Co 51 operates over 35 properties across 8 European countries, bringing design-led hospitality and exceptional guest experiences to major strategic cities and hubs.
When you work with Hotel Co 51, you are part of a people-first culture that values enthusiasm, rewards initiative, and provides genuine opportunities for rapid career advancement within a global hospitality ecosystem.
Website Link: https://hotelco51.com/
Core Responsibilities
- Guest Hospitality: Deliver an exceptional, warm, and attentive experience to all guests across restaurant and bar spaces.
- Food & Beverage Delivery: Promptly serve food and beverages as soon as they are prepared, maintaining high standards of quality and presentation.
- Environment & Presentation: Ensure dining rooms, lounge areas, and service stations remain pristine, organized, and “picture perfect” at all times.
- Team Collaboration: Work closely with kitchen and front-of-house colleagues to maintain smooth daily operations and a positive atmosphere.
- Product Knowledge: Understand menu offerings, ingredients, and beverage options to make confident recommendations to guests.
Job Comparison
| Feature / Criteria | F&B Attendant (This Role) | Kitchen Porter | Front Desk Agent |
| Primary Focus | Guest service, food/beverage delivery, and bar/lounge presentation | Back-of-house sanitation, dishwashing, and kitchen support | Guest check-ins, reservations, and front-of-house administration |
| Guest Interaction | Direct & Frequent (Face-to-face interaction throughout the shift) | Low / None (Internal kitchen support) | Direct & Frequent (Arrival, departure, and guest inquiries) |
| Skill Set | Hospitality, multitasking, active listening, teamwork | Speed, hygiene compliance, physical endurance | Administrative, problem-solving, property management systems |
| Career Pathway | Shift Leader, F&B Supervisor, Assistant F&B Manager | Commis Chef, Kitchen Supervisor | Duty Manager, Front Office Manager |
Key Benefits & Perks
At Hotel Co 51, we offer above-market rewards and perks designed to support your lifestyle and professional growth:
- Competitive Pay: Generous hourly wage (e.g., benchmarked around £12.77/hour depending on exact property setup).
- Worldwide Hotel Discounts: Heavily discounted room rates and F&B savings for you, your friends, and your family across Marriott properties globally via Marriott Bonvoy benefits.
- Health & Wellbeing: Access to a Health Cash Plan and workplace pension scheme.
- Paid Time Off: 28 days of annual holiday allowance, increasing up to 33 days based on length of service (pro-rata).
- Career Development: Hands-on training programs and clear internal promotion pathways within a fast-growing European hospitality network.
Salary Insight
- Pay Structure: Hourly Rate
- Estimated Rate: £12.77 per hour (Full-time hours available)
- Market Context: Competitive entry-level hospitality rate in the West Yorkshire area, offering structured holiday pay accrual and extra shift opportunities.
Career Guide & Interview Preparation Tips
How to Prepare Your CV for This Position
- Focus on Customer-Facing Experience: Highlight any prior work in retail, hospitality, customer service, or event hosting.
- Emphasize Soft Skills: Show that you are reliable, energetic, adaptable, and enjoy working in team environments.
- Keep It Clean & Readable: Keep your CV to 1 or 2 pages. List recent roles, key responsibilities, and basic educational qualifications clearly.
- Show Hospitality Awareness: Mention any relevant certifications if you have them (e.g., Food Safety Level 2, Responsible Service of Alcohol), though enthusiasm and attitude are often prioritized for entry-level roles.
How to Prepare for the Interview
- Show Your Warmth: Hospitality interviews assess your personality as much as your experience. Smile, maintain good eye contact, and demonstrate high energy.
- Understand the Brand: Familiarize yourself with Hotel Co 51 and the specific Marriott brand values.
- Prepare Real-Life Examples: Think of instances where you went above and beyond to help someone or worked through a busy, high-pressure situation with a team.
Top 3 Interview Questions & How to Answer Them
1. “How would you handle a situation where a guest is unhappy with their food or beverage order?”
- What We Look For: Empathy, quick problem-solving, and professional poise.
- How to Answer: Use the LAST method (Listen, Apologize, Solve, Thank). Explain that you would listen attentively without interrupting, apologize sincerely for the inconvenience, immediately offer to replace the item or offer an alternative, and inform your supervisor if necessary to ensure the guest leaves happy.
2. “A sudden rush of customers arrives and the floor gets extremely busy. How do you prioritize your tasks?”
- What We Look For: Stress management, efficiency, and teamwork.
- How to Answer: Explain that you stay calm and focused on safety, efficiency, and guest communication. Acknowledge waiting guests with a quick greeting so they feel seen, prioritize getting hot food out promptly, and communicate constantly with your team members to support each other.
3. “Why do you want to work in hospitality with Hotel Co 51 specifically?”
- What We Look For: Genuine motivation, enthusiasm, and career ambition.
- How to Answer: Mention your passion for providing great guest experiences, your love for working in active team environments, and your interest in growing your career with a fast-growing operator that offers global travel perks and internal progression.
How to Apply
- Submit Application: Apply through the official Hotel Co 51 careers channel or participating job boards.
- Attach Your CV: Upload an up-to-date CV highlighting your availability and customer service background.
- Next Steps: Shortlisted candidates will be invited for an in-person or virtual interview with the Food & Beverage management team.
Disclaimer
This job description overview is for informational and recruitment illustrative purposes. Official terms of employment, precise hourly rates, shift patterns, and benefit eligibilities are finalized upon the issuance of a formal contract of employment by Hotel Co 51 HR.