Table of Contents
Admin Support Specialist – Role Overview
Skillframe Ltd is recruiting an organized and proactive Admin Support Specialist (covering general administration and sales support) based in Sunbury. This full-time, office-based role offers a competitive salary range of £27,000 to £30,000 per annum within a collaborative and well-established business environment.
In this multifaceted position, you will serve as a vital link between client-facing sales teams and backend business operations. You will manage end-to-end sales order processing, maintain direct communication with clients, and provide general administrative reinforcement to ensure continuous operational workflow.
| Organnization | Skillframe Ltd |
| Job Type | Full-time |
| Location | Hull, United Kingdom |
| Salaries | £27K–£30K a year (GBP) |
Key Role Details
- Salary: £27,000 – £30,000 per annum
- Location: Sunbury (Office-based)
- Contract Type: Full-time, Permanent
- Core Requirements: Strong client communication skills and proficiency in Microsoft Office applications
Primary Responsibilities
- Sales Order Processing: Accurate logging, tracking, and administration of client orders from initial quote through to dispatch and invoicing support.
- Client & Account Liaison: Act as a main point of contact for customer inquiries, order updates, and service coordination via phone and email.
- Operational Administration: Provide comprehensive clerical support across internal departments, including database maintenance, report generation, and record keeping.
About Us
Skillframe Ltd is a well-established recruitment and commercial solutions partner dedicated to connecting talent with industry-leading organizations across the UK. Grounded in a supportive and team-centric culture, Skillframe focuses on operational excellence, team success, and fostering rewarding long-term career pathways for its employees and commercial partners.
Website Link: https://skillframe.co.uk/
Career Guide & Key Insights
Combining general administration with sales support is one of the most effective ways to build a strong foundation in commercial operations.
How to Excel as an Admin Support Specialist
- Prioritize Accuracy in Order Entry: Mistakes in sales orders can lead to shipping delays and financial discrepancies. Develop a double-check system for part numbers, quantities, pricing, and client delivery addresses.
- Master Microsoft Office Workflows: Deepen your knowledge of Microsoft Excel (VLOOKUPs, data filtering, basic formulas) and Outlook to manage high-volume customer correspondence efficiently.
- Maintain Proactive Client Communication: Keep clients informed before they ask. If a supply chain or delivery delay arises, proactive communication builds long-term trust.
Benefits of the Role
- Competitive Base Pay: Market-aligned salary between £27,000 and £30,000 per annum.
- Office-Based Stability: A structured, full-time environment working alongside an established team.
- Broad Skill Development: Exposure to both sales operations and general business administration, paving the way for future roles in Account Management or Operations Supervision.
- Supportive Workplace Culture: Join a friendly, collaborative environment that values individual contribution and team success.
How to Prepare Your CV for This Position
To build a compelling application, format your resume around operational efficiency, customer service, and software competency:
- Highlight Sales Order Processing Experience: Detail specific experience with order logging, invoicing, stock tracking, or purchase order administration.
- Emphasize Microsoft Application Mastery: Explicitly state your level of expertise in Microsoft Word, Excel, Outlook, and Teams.
- Showcase Customer/Client Service Skills: Detail prior experience handling client inquiries, managing phone correspondence, or supporting account managers.
- Quantify Output & Accuracy: Use numbers where possible (e.g., “Accurately processed 40+ daily sales orders with zero administrative errors using MS Excel and internal ERP platforms”).
How to Prepare for an Interview
- Review Sales & Admin Workflows: Be ready to walk through the complete journey of a sales order from receipt to completion.
- Demonstrate Client-Facing Tact: Practice explaining how you handle demanding customers or resolve administrative errors calmly and professionally.
- Use the STAR Method: Frame your answers using Situation, Task, Action, Result to give concrete examples from your past work history.
Interview Questions
- Handling Order Discrepancies: “What steps do you take if a client contacts you regarding an incorrect item or delayed shipment on an order you processed?”
- Prioritization Under Pressure: “How do you handle a situation where a sales representative asks for an urgent client quote while you are in the middle of processing daily order logs?”
- Software & Data Accuracy: “Can you give an example of how you use Microsoft Excel or database tools to organize records and ensure 100% accuracy in your administrative work?”
How to Apply
- Update Your CV: Tailor your resume to highlight experience in order processing, customer communication, and Microsoft Office tools.
- Draft a Concise Cover Letter: Outline your administrative experience and confirm your availability for an office-based role in Sunbury.
- Submit Online: Apply through the official Skillframe Ltd career portal or designated job board application link.
Disclaimer
This job summary, career guide, and interview preparation resource are compiled independently for guidance and informational purposes only. Position details, location specifics, and salary ranges reflect the vacancy listed by Skillframe Ltd and are subject to change by the employer. Candidates should verify all specific application instructions directly through the official recruiting agency portal.