Table of Contents
Tourism & Operations Internship (Erasmus) – Indie Campers (Bristol)
Role Overview
Are you a student or recent graduate eager to gain hands-on experience in the travel and mobility sector? Indie Campers is seeking an energetic, customer-focused Tourism & Operations Intern to join their team in Bristol. Acting as the primary ambassador for the brand at the depot, you will oversee guest check-ins and check-outs, manage fleet preparations, and help deliver seamless road trip experiences for international travelers.
Key Responsibilities
- Front-Office & Guest Experience: Greet arriving guests, process check-in/check-out documentation, handle payments, explain vehicle functions and terms, and present optional add-ons to boost sales.
- Depot & Fleet Operations: Coordinate reservation schedules with vehicle availability, prepare campervans with necessary travel kits, and conduct pre-trip inspections.
- Quality Assurance & Maintenance: Inspect vehicles to ensure top operational standards, identify maintenance or repair requirements, and report technical issues promptly.
- Operational Logistics: Assist with stock monitoring, fleet logistics, inventory control, and real-time problem resolution.
Candidate Profile & Qualifications
- Education: Currently enrolled student or recent graduate in Tourism, Hospitality, Business Administration, International Relations, or a related field (ideally eligible for an Erasmus+ framework).
- Licensing & Mobility: Must possess a valid driver’s licence valid for both manual and automatic transmission vehicles.
- Languages & Permits: Fluent in English with the required right to work/intern in the UK.
- Attributes: High emotional intelligence, enthusiasm for multicultural environments, strong problem-solving skills, and a practical “can-do” attitude toward physical and administrative tasks.
About Us
Indie Campers is a leading global campervan marketplace on a mission to make road trips accessible, affordable, and unforgettable. Having hosted hundreds of thousands of travelers from over 160 countries, Indie Campers offers short-term rentals, long-term subscriptions, and vehicle sales across Europe and beyond. Driven by technology and a customer-first philosophy, the company fosters an international, fast-paced culture where interns receive structured, hands-on training and genuine opportunities for long-term career placement.
Indie Campers Website Link: https://indiecampers.com/
Benefits of This Role
- Guaranteed Compensation: All internship placements at Indie Campers are paid positions.
- Skill Acquisition & Mentorship: Structured online and practical training in guest relations, fleet coordination, stock control, and logistical management.
- Career Progression: Direct opportunity to transition into a permanent full-time position within the international Indie Campers network upon completing the internship.
- Multicultural Environment: Daily interaction with an international team and global travelers.
Salary & Placement Insight
- Stipend / Allowance: Paid internship structure (compliant with regional minimum internship compensation standards and compatible with Erasmus+ grant funding).
- Role Type: Full-time internship / contractor agreement.
Career Guide Tips for Aspiring Tourism & Operations Specialists
- Understand Fleet Logistics: Success in vehicle rentals relies on balancing rapid guest turnarounds with thorough vehicle safety checks.
- Master Active Upselling: Learn how to recommend add-ons (like GPS, outdoor kits, or child seats) by matching them naturally to the guest’s travel plans.
- Embrace Hands-On Learning: Do not hesitate to learn basic vehicle troubleshooting—understanding how campervan utility systems (water, gas, electricity) work builds immediate confidence when training guests.
How to Prepare a CV for This Position
- Highlight Customer Service & Travel Experience: Emphasize previous experience in hospitality, retail, customer care, or volunteer work involving public interaction.
- Explicitly State Licence & Language Skills: Include a dedicated section listing your driving licence type (manual/automatic) and language proficiencies.
- Emphasize Multitasking Ability: Showcase your ability to balance administrative computer tasks with physical, operational duties.
How to Prepare for an Interview
- Research the Indie Campers Ecosystem: Understand their core business model (rentals, subscriptions, vehicle sales) and how their depot setup operates.
- Demonstrate Scenario-Based Problem Solving: Be ready to describe how you would handle a late-arriving guest or resolve a vehicle damage query during check-out.
- Showcase Enthusiasm for Travel: Highlight your passion for tourism, multicultural environments, and road trips.
Potential Interview Questions
- Customer Care: “How would you handle a guest who arrives stressed or unfamiliar with operating a large campervan?”
- Operations & Prioritization: “If two checking-out vehicles require immediate cleaning and prep at the same time a guest arrives to check in, how would you prioritize your workflow?”
- Problem-Solving & Adaptability: “Can you give an example of a time you had to solve a logistical or technical problem quickly under time constraints?”
How to Apply
- Visit the official Indie Campers Careers page or partner recruitment platforms. Career Page Link.
- Search for “Tourism & Operations Internship – Bristol”.
- Complete the online application form and upload your CV, stating your current student/graduate status, driving licence details, and availability window.
Disclaimer
This document is an independent summary prepared for career guidance and informational purposes. Specific stipend amounts, work arrangements, and placement details are managed directly by Indie Campers and may be updated. Please refer to the official Indie Campers recruitment page for official application guidelines.