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Housekeeper & Overnight On-Call Support – Exclusive Household Staff (London / St. James’s Park)
Role Overview
Are you an experienced domestic professional seeking a unique, high-paying role within an Ultra-High-Net-Worth (UHNW) environment? Exclusive Household Staff is seeking a dedicated Housekeeper / Overnight On-Call Specialist to join a fully staffed, formal residence near St. James’s Park, London. Operating within a supportive team of Housekeepers, House Managers, and Chefs, this role primarily involves working 2 to 3 overnight shifts per week (with private, on-site sleeping accommodation provided while on call), maintaining exceptional standards across the residence, caring for a small family dog, and supporting the principal’s daily schedule.
Note on Location: While listed on regional recruitment platforms in major UK hubs including Birmingham, this permanent position is physically located in St. James’s Park, London.
Key Responsibilities
- Overnight On-Call Coverage: Remain on-call overnight (primarily 6:00 PM to 9:00 AM) in private, on-site quarters, providing light support or assistance only if called upon.
- Housekeeping & Inspection: Ensure public rooms, guest areas, and private suites are maintained to rigorous UHNW standards following daily task lists from the House Manager.
- Pantry & Food Support: Keep pantries stocked, organized, and fresh; assist the private Chef with basic food preparation or light meals when required.
- Pet Care & Household Escort: Provide general care, feeding, and attention for the principal’s small dog, and occasionally accompany the principal when requested.
- Property Maintenance Oversight: Promptly identify, record, and report maintenance issues or minor damages to the House Manager.
Candidate Profile & Qualifications
- Experience: 2 to 5 years of proven experience in a similar role within a formal UHNW private household or luxury hospitality environment.
- Working Pattern: Comfortable working a 45-hour weekly rota (typically 2 to 3 night shifts per week with 48 hours off between shifts), with flexibility to adapt to day/evening shifts (e.g., 9:00 AM–6:00 PM or 1:00 PM–10:00 PM) when notified.
- Traits & Attributes: Highly discreet, meticulous, energetic, calm under pressure, and capable of working harmoniously alongside a multi-member household staff.
- Clearances: Must possess exceptional references, a strong understanding of confidentiality, and a clean background check.
About Us
Exclusive Household Staff (EHS) is a premier domestic recruitment agency specializing in placing top-tier private staff—including house managers, estate directors, private chefs, housekeepers, and nannies—with VIP, celebrity, and UHNW families globally. EHS focuses on precise matching, long-term career placement, and maintaining the highest standards of discretion and professionalism.
Website Link: https://www.exclusivehouseholdstaff.com/
Benefits of This Role
- High Earning Potential: Base salary up to £48,000 per year, plus additional overtime pay when applicable.
- Unique Night Schedule: Work just 2 to 3 shifts per week (45 hours total) with dedicated private sleeping accommodation provided while on call, allowing for 48 consecutive hours off between shifts.
- Fully Staffed Infrastructure: Work alongside a well-established team (minimum of 3 housekeepers on shift at any time, plus a Chef and House Manager).
- Comprehensive Perks: Uniform provided, 28 days of paid annual leave (including Bank Holidays), and full backing from Exclusive Household Staff.
Salary & Compensation Insight
- Base Salary: Up to £48,000 per annum (+ overtime pay opportunities).
- Contract: Permanent position with a standard 3-month probation period.
Career Guide Tips for UHNW Domestic Professionals
- Master the Art of Discretion: Working in UHNW environments requires absolute respect for privacy. Understanding when to be present and when to remain unobtrusive is key.
- Understand Specialized Surface Care: Exceptional housekeepers understand how to care for fine fabrics, antique furniture, marble, and specialized household finishes.
- Thrive in Team-Based Roster Systems: Communication with handovers between day and night shifts ensures the household operates seamlessly for the principal.
How to Prepare a CV for This Position
- Detail Household Specs: Clearly mention the types of properties you have worked in (e.g., UHNW private residences, multi-staff estates, luxury boutique hotels).
- Highlight Team Collaboration: Detail how you worked alongside House Managers, Butler teams, or Private Chefs.
- Emphasize Trustworthiness & Longevity: Highlight long tenures in past positions and note that professional references regarding your integrity and discretion are available.
How to Prepare for an Interview
- Demonstrate Adaptability: Be prepared to discuss how you manage shift rotations, overnight alertness, and changing daily priorities smoothly.
- Discuss Protocol & Etiquette: Show an understanding of formal household etiquette, task list management, and escalation paths to the House Manager.
- Highlight Pet Comfort: Mention your comfort level with pets, as caring for the principal’s small dog is a regular part of the household routine.
Potential Interview Questions
- Overnight On-Call Dynamics: “How do you maintain focus, professionalism, and readiness during an overnight shift where you are asleep in private quarters but on call if needed?”
- Teamwork & Handovers: “How do you ensure smooth communication and task handovers when working in a large household with at least three housekeepers on duty?”
- Discretion & Problem Solving: “Can you share an example of how you handled an unexpected maintenance issue or special request in a private household with minimal disruption to the principal?”
How to Apply
- Visit the Exclusive Household Staff official recruitment portal or search major legal/domestic job platforms.
- Search for Job Reference: EHS #9406 or “Housekeeper – St. James’s Park, London”.
- Submit your updated CV, a professional domestic profile, and details of your private household experience to begin the application process.
Disclaimer
This summary is an independent document prepared for career guidance and informational purposes. Specific salary offers, shift rosters, and working arrangements are managed directly by Exclusive Household Staff and the hiring household. Please refer to the official Exclusive Household Staff listing for formal application guidelines.